407.965. Arbitration of disputes may be submitted, filing fee, procedure — waivers of consumer's rights are void. — 1. Each consumer shall have the option of submitting any dispute arising under sections 407.950 to 407.970 upon the payment of a prescribed filing fee to an alternate arbitration mechanism established pursuant to regulations promulgated by the attorney general. Upon application of the consumer and payment of the filing fee, all manufacturers shall submit to such alternate arbitration.
2. Such alternate arbitration shall be conducted by a professional arbitrator or arbitration firm appointed by and under regulations established by the attorney general. Such mechanism shall ensure the personal objectivity of its arbitrators and the right of each party to present its case, to be in attendance during any presentation made by the other party and to rebut or refute such presentation.
3. Sections 407.950 to 407.970 shall not be construed to limit rights or remedies available to a consumer under any other law.
4. Any waiver by a consumer of rights under sections 407.950 to 407.970 is void.
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(L. 1995 H.B. 333 § 1 subsecs. 13 to 16)
---- end of effective 28 Aug 1995 ----
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